Privacy Policy
Last updated: February 2026
Overview
Jarmos Realty respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose, and store personal information when you interact with our website and services.
This policy should be read together with our Terms of Service and Disclaimer.
What we collect
Depending on how you interact with us, we may collect:
- contact details (name, email address, phone number);
- property-related preferences (suburbs, price range, property type);
- information you submit via forms (enquiries, appraisal requests, referral program, property alerts);
- technical data (IP address, device/browser information, pages visited, approximate location inferred from IP).
How we collect information
We collect personal information when you:
- submit a form or contact us via email or phone;
- subscribe to updates (such as property alerts or market insights);
- use the website, including via cookies and analytics tools.
How we use information
We may use your information to:
- respond to enquiries and provide real estate services;
- send property updates, alerts, and marketing communications (you can opt out at any time);
- improve the website, content, and user experience;
- comply with legal obligations and protect our rights.
Disclosure to third parties
We may disclose personal information to third parties where necessary to operate our business and website, including:
- service providers (website hosting, analytics, email and messaging providers);
- professional advisers (lawyers, accountants) where required;
- government agencies or regulators where required by law.
Some service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
Cookies and analytics
We may use cookies and similar technologies to remember preferences and understand how the website is used. You can control cookies through your browser settings; however, some features may not function correctly if cookies are disabled.
Security and retention
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
We retain personal information only for as long as needed for the purposes described in this policy, unless a longer retention period is required by law.
Access and correction
You may request access to, or correction of, the personal information we hold about you. To make a request, contact us using the details below.
Complaints
If you have a privacy complaint, please contact us first so we can try to resolve it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Contact
Email: hello@jarmosrealty.com.au
Phone: 07 5555 1234